Privacy policy
Article 1: Consent to Collection of Personal Information and Collection Method
Secondtrack Co., Ltd. (“Secondtrack”) values the privacy of its users and is committed to protecting their personal information. Users consent to the collection and use of personal information by agreeing to this Privacy Policy during account registration or when providing information through the website or associated services. By clicking “Agree,” users confirm their consent to these terms.
Article 2: Personal Information Items Collected and Purpose of Use
1. Definition of Personal Information:
Personal information refers to any data that identifies an individual, such as names, email addresses, or phone numbers, as well as data that, when combined with other information, can identify an individual.
2. Information Collected:
For General Members:
• Time of Collection: During account registration
• Mandatory Information: ID, password, email address, and full name
• Optional Information: Profile image, date of birth, phone number, and address
• Purpose: Account creation, customer service, and delivery of notices
• Retention Period: Deleted immediately upon account deletion, except for transaction records retained for five (5) years as required by law
For Orders (Members and Non-Members):
• Time of Collection: Upon order placement
• Mandatory Information: Customer’s name, address, phone number, email, and recipient’s information (name, address, and phone number)
• Optional Information: Delivery notes or messages
• Purpose: Processing payments, order fulfillment, and delivery
• Retention Period: Retained for five (5) years in compliance with legal requirements
Article 3: Collection of Personal Information via Cookies
Secondtrack may use cookies to enhance user experience and provide tailored services.
1. Purpose of Cookies:
• Analyze website traffic and user preferences
• Offer personalized services and recommendations based on user behavior
2. User Control Over Cookies:
• Users may block or delete cookies by adjusting browser settings. However, blocking cookies may restrict access to certain features.
3. How to Adjust Browser Settings:
• Internet Explorer: Tools > Internet Options > Privacy > Advanced
• Chrome: Menu > Settings > Privacy and Security > Cookies
Article 4: Retention and Destruction of Personal Information
1. Retention Period:
• Personal information is retained only as long as necessary to fulfill its purpose or as required by law, such as:
• Records of contracts: Retained for five (5) years
• Payment records: Retained for five (5) years
• Records of disputes or complaints: Retained for three (3) years
2. Destruction of Personal Information:
• Personal information no longer required is securely destroyed to prevent recovery.
• Physical records are shredded or incinerated, while electronic records are deleted using secure data-wiping techniques.
Article 5: Provision of Personal Information to Third Parties
Secondtrack does not share personal information with third parties except in the following cases:
1. When required by law for legal investigations
2. When anonymized data is provided for research or statistical analysis
3. When explicitly authorized by the user
Article 6: Outsourcing of Personal Information Processing
To enhance service quality, Secondtrack may outsource certain operations to third-party providers. These providers will have access only to the information necessary to perform their specific tasks.
1. Examples of Outsourced Services:
• Delivery services: [Insert Delivery Provider]
• Payment processing: [Insert Payment Processor]
• Hosting and system maintenance: [Insert Hosting Provider]
2. Changes to Outsourcing Partners:
Any changes to outsourcing partners will be communicated via notice or email.
Article 7: Access and Modification of Personal Information
Users may view or update their personal information at any time via their account settings or by contacting Secondtrack’s privacy officer. Corrections will be applied promptly, and any incorrect data provided to third parties will also be corrected.
Article 8: Withdrawal of Consent
Users may withdraw their consent for the collection and use of personal information at any time by:
1. Accessing their account settings and selecting the option to delete their account
2. Contacting Secondtrack’s privacy officer directly
Article 9: Measures for Ensuring Security of Personal Information
Secondtrack employs advanced security measures to safeguard personal information, including:
1. Encryption: Sensitive data, such as passwords, is encrypted during storage and transmission.
2. Firewalls and Anti-Virus Software: Systems are regularly monitored and updated to prevent unauthorized access and protect against cyber threats.
Article 10: Protection of Personal Information of Minors
Secondtrack does not knowingly collect personal information from individuals under the age of 14. If such data is identified, it will be promptly deleted.
Article 11: Chief Privacy Officer
For questions or concerns about this Privacy Policy, users may contact:
• Name: Janny Kim
• Position: Co-Founder & CEO
• Contact: admin@secondtrack.kr
Article 12: Amendments to the Privacy Policy
Any updates to this Privacy Policy will be posted seven (7) days in advance of their effective date.
Addendum:
This Privacy Policy is effective as of November 11, 2024.
